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QuestUAV Customer Service Overview | 360 Degree Services

QuestUAV provides what we describe as a 360 Degree approach to the services you are likely to need, aiming to provide a full range of support and training services, designed to get you working effectively right from day one. 

 We have learned that high risk, time critical and complex drone operations require reliable and timely support as well as established and proven mission workflows.

 QuestUAV has worked with hundreds of clients around the world many years of operational experience various research projects with customers from different industries (agriculture, forestry, mining, surveying and security).For five years now we have been providing a mature and comprehensive, market-leading solutions and outstanding support and training services across a broad range of industries.

The result is that it is not unusual for a new client to become a technology partner that we work together for two or more years.

Brief details of our services are as follows:


QuestUAV has a crew of qualified and experienced pilots waiting to fly your survey, anywhere in the world. Whether with your aircraft or with our fleet of aircraft, we can get the job done for you.

The route to return on investment (ROI) is always a multipath that includes hardware and software decisions and actions. For each discipline or industry, this process is different. At QuestUAV we are highly skilled in developing and presenting effective workflows that encompass an end users needs.

Geographical Information Systems (GIS) allow more detailed analysis of aerial data, such as disease analysis, highways boundaries or levels, volumetric calculation etc. QuestUAV is skilled in providing GIS services and training for GIS analysts.

Having flown a mapping drone it is important to be able to complete the image processing correctly and efficiently into a usable orthomosaic. QuestUAV provides both training and data processing services.


Both new and experienced fixed wing drone operators and data processing consultants need technical support that will solve issues quickly. Add to this the ability to customise flight profiles and provide rapid know-how on issues arising with flight interpretation and flight planning.

QuestUAV provides a comprehensive Customer Support Website and dedicated support staff at the end of a phone line.

Our drones are robust, easily repairable machines that are designed for repeatability and better ROI. This ease of repair means that minor dents and damage can easily undergo a repair in the field without significant downtime. Holding the standard QuestUAV drone repair kit will ensure that this happens.

QuestUAV has a series of day-to-day maintenance programs designed to optimise according to your flight profiles and the environment.

We also operates a full service and repair programme that aims to keep an end user running with the minimum of delays. Our aim is always for a maximum of three days turnaround.


QuestUAV has many years experience, working around the globe, and can offer a variety of UAV training from simple drone online training courses to fully fledged three-week course in a foreign ( and sometimes hostile ) country on any continent in the world.

Longer courses are always optimised to train on the key aspects that a new operator is likely to face.

Having flown a mapping drone it is important to be able to complete the image processing correctly and efficiently into a usable orthomosaic. QuestUAV provides both training and data processing services.