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QUESTUAV 360 DEGREES CUSTOMER SERVICE

High risk, time critical and methodically complex operations require both, reliable equipment as well as established and proven mission workflows. Customers are turning to QuestUAV to provide comprehensive global-leading Drone solutions and outstanding support and training services, in essence to become their business and Drone technology partner.

The QuestUAV 360 Degrees Customer Service defines a complete service, designed to work together from day one to ongoing operations management and established workflows. The approach is the result of many years’ operational experience with unmanned aerial systems and various cooperation projects with customers from different industries (agriculture, forestry, mining, surveying and security).


360 DEGREES BENEFITS

The 360 Degrees Approach provides the only comprehensive, integrated service enabling seamless customer experience in a high-risk results driven environment.

The result of this end-to-end approach is the creation of one point accountability, ensuring rapid verified solutions, maximizing results through a reliable responsive end-to-end support service from installation through ongoing operations.


360 DEGREES IN SHORT...

  • Deep understanding of our customers dynamic requirements and needs
  • Only effective support service for new operatives working in a learning environment
  • Avoids issue escalation
  • Avoids customers waiting for ticketed system (48hrs), which is inadequate for many customers working on time critical jobs
  • Low cost, maximum service
  • Not getting what you need from a distributor, contact us direct.



Latest News

  • How a Sensor Gimbal Improves Efficiency of an Aerial Mapping Mission
    11th Jan 2017

    QuestUAV Sensor Gimbals Improve Flight Efficiency By More Than 15 Percent Introduction Demands on fixed wing drones are growing continually. Other than copter drones, fixed wing platforms are generally used to cover large areas (hundreds of hectares) in a short amount of time. Standards ...

  • Safety Precautions for Drone Aerial Mapping in Urban Environments
    20th Dec 2016

    QuestUAV Addressing Safety Standards in Urban Environments Introduction Drone mapping is growing at a rapid rate in almost every country in the world. Unfortunately, incidents with drones are also growing at the same time. Just like any other aircraft, drones not only need to be flown in...

  • Fixed Wing Drones Improve Worker Safety and Efficiency at Mining Sites
    16th Dec 2016

    A QuestUAV Case Study from Kazakhstan Introduction Mine operators know that safety precautions are of utmost importance in the daily routine at a mining site. Conventional surveying methods involved considerable effort and resources on the ground. Starting with electronic tachometers an...

 

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